Shipping Information

We use Australia Post to ship all our parcels Australia wide. Shipping is FREE on all Australian orders.

Australian Shipping Rates

Standard shipping - FREE!

Express shipping - $5

Shipping Duration 

We aim to process your order within 1 business day to ensure it gets out to you as soon as possible!

Standard shipping time is 3 - 7 business days.

Express shipping time is 1 - 3 business days. 

International Shipping

We ship internationally! We offer flat $10 standard international shipping. Standard shipping times are 10-15 days. We also offer Express shipping for $20 with shipping times of 5-8 days.

Need help tracking your order? 

Please check your email inbox for tracking updates. This email may occasionally be in your spam folder, so be sure to check there if you can't find the link in your inbox. If you are having any trouble please email us at contact@janaskin.com, and we will assist you as soon as possible. Please don't forget to include your full name and order number in your email.