FAQS
FAQS
We formulated our mask to be as gentle as possible so that it can be used by all skin types, including sensitive. We also ensured our active ingredients would work together to brighten, detoxify and refresh your skin, aiming to leave everyone with healthy, glowing skin! especially with regular use.
In saying that, should you have any concerns, please patch test a small amount of product on your inner elbow, 24 hours prior to first use to check for any reaction.
Your mask should allow for 6-8 weeks worth of applications, if using 2-3 times per week as recommended. Once open, we recommend to use your mask within 3 months.
At Jana Skin we are motivated by bringing you the most loving self care experience. We believe amazing, high quality skincare deserves beautiful packaging.
Our mask is natural, 100% vegan and cruelty free now and always.
We are an Australian owned, made and inspired brand. Our mask is proudly made here in Australia.
We formulated our mask to leave you with radiant, glowing skin from the first use.
Using the mask 2-3 times per week as directed, along with a healthy skincare routine, will allow for the ocean & plant botanicals in the mask to detoxify, brighten and refresh your skin, leaving you with healthier looking skin
Essentially masks aim to detox and “purge” build up of oils and blockages from deep within your pores. This sometimes leads to bringing out impurities to the skins surface. This is completely normal, and should settle within a week of using the mask.
We recommend storing the mask below 30C Degrees in a dry area, away from moisture and direct sunlight.
Along with our plant actives, our seaweeds and algae help to hydrate, soothe, brighten and refresh your skin. With antimicrobial and antibacterial properties, they help work at the cellular level to truly give you glowing, healthy skin.
Of course! We use the highest quality, skin friendly, synthetic bristles to help you get a perfect mask application every time!
Wash bristles with water after each use. Store in a dry area, away from steam and water. Ensure wooden handle stays dry, as moisture can cause the wood to expand and the paint to crack.
Once your order is placed, shipping within Australia takes between 2-7 business days for standard post and 1-3 business days for express. If your order is placed before 1pm AEST it will be processed on the same day, otherwise it will be processed on the next business day.
Yes we ship internationally! Enter your country at checkout for shipping rates & choose from standard and express options.
Yes absolutely! this is the active ingredients of the mask working their magic!
If you have any concerns please ensure you patch test a small amount of product on your inner elbow, 24 hours prior to first use to check for any reaction.